Policies

Thank you for choosing KaylaChelle Cosmetics!

REFUND AND EXCHANGE POLICY

At KaylaChelle Cosmetics, we strive to provide you with the best possible experience. Due to sanitary reasons and to ensure the integrity of our products, all sales are final. We do not accept returns, refunds, or exchanges. Please ensure that you carefully review your order before completing your purchase.

DAMAGED/LOST ORDERS

While we take every precaution to ensure that your order reaches you safely, we understand that unforeseen circumstances may occur during transit. Once your package has been shipped and you've received your tracking number, it is entrusted to USPS for delivery. If your package arrives damaged or is lost in transit, please contact USPS directly for assistance.

CUSTOMER SATISFACTION

Your satisfaction is our top priority. If you have any questions or concerns regarding your order, please don't hesitate to reach out to our dedicated customer support team at [email protected]. We are here to assist you in any way we can.

AGREEMENT TO POLICIES

By placing an order with KaylaChelle Cosmetics, you acknowledge and agree to abide by our policies outlined above. We appreciate your understanding and support.

Thank you for shopping with us!